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Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
8.6
Location
9.4
Service
7.8
Dining
7.0
Guest reviews
8.4/10
based on 5 reviews
4.5/5
based on 1701 reviews
8.1
8.1/10 based on 586 reviews
#29 of 6,721 hotels in Beijing based on Tripadvisor
Victoria
United States of America,
February
2025
5.8/10
I had a mixed experience during my stay. The room was spacious and clean, but the service fell short at times, especially with logistical issues like airport pickup. The dining options were decent, yet some restaurants were overpriced with lackluster quality. Overall, while it had its highlights, particularly the amenities and breakfast, I found it to be average rather than really good.
Rooms
8.0
The room I stayed in was quite spacious and comfortable, featuring a dual head shower that was a joy to use. However, I felt it could use a little update to bring it up to modern standards.
Service
6.0
The staff were generally professional and well-trained. However, I encountered issues with the concierge about my airport pickup, which added unnecessary stress to my arrival.
Location
7.0
The hotel's location is excellent, especially if you have business in the CBD, but it's a bit isolated for tourists wanting to explore. I found myself relying on the subway, which turned out to be a fun adventure.
Dining
7.0
Breakfast offered a great selection of both eastern and western dishes, which I really enjoyed. However, I was disappointed with the dinner options at the restaurant across the main gate—a bit overpriced for the quality received.
Facilities
8.0
The gym facilities were great, and I appreciated the room service and housekeeping. However, the kids' pool was out of service during my stay, which was a letdown.
Kathleen
United States of America,
January
2025
6.0/10
I had an excellent stay at Grand Millennium Beijing, with clean and spacious rooms and a fantastic location near shopping and the subway. While the breakfast buffet could use improvement in variety and quality, the impressive service made up for it. Overall, it’s a great choice for both leisure and business travelers.
Rooms
9.0
The Superior Room was spacious, elegant, and featured a beautiful bathroom with separate shower and tub. The layout was thoughtful, although the toiletries could be improved.
Service
10.0
Staff were incredibly friendly and attentive. Owen Huang at the concierge was particularly helpful with restaurant recommendations and arranging taxis.
Location
10.0
The hotel's location in the CBD was perfect for accessing shopping malls and public transport. It felt very convenient for getting around Beijing.
Dining
6.0
The buffet breakfast was a letdown, offering limited choices and lacking in fresh juices. Service could also improve, as plates weren't cleared promptly.
Facilities
8.0
The gym was well-equipped, but I was disappointed that the swimming pool was closed during my visit. Room service and housekeeping were efficient and thorough.
Irene
United States of America,
December
2024
6.4/10
My stay at the Grand Millennium Beijing was truly really good. The hotel radiates elegance and luxury, and the staff went above and beyond to ensure I had a nice visit. Although the swimming pool was undergoing renovations, everything else was stellar, including the fantastic breakfast and the stunning views from my room. I'd highly recommend this place to anyone visiting Beijing.
Rooms
10.0
I loved my spacious room with a huge comfortable bed, a walk-in closet, and an amazing bathroom featuring a bathtub with a view of the city. The amenities were great, making it feel like a true five-star experience.
Service
10.0
The staff were incredibly friendly and attentive. From check-in to concierge services, they were always there to help. Adeli, the Lobby Manager, was especially excellent, ensuring that all my questions were answered promptly with a great sense of humor.
Location
10.0
Located in the heart of the Chaoyang district, the hotel is just a quick walk from the subway and major shopping malls, making it super convenient for exploring the city.
Dining
9.0
The breakfast spread was impressive, catering to all tastes with both Asian and Western options. I really appreciated the fresh omelets made by the chef to my liking, though I did notice that the breakfast area could get a little crowded.
Facilities
10.0
Facilities like room service, dry cleaning, and ticket assistance were all on point. It was also nice to see so many elevators in operation, making it easy to get around the hotel.
John
United States of America,
November
2024
6.6/10
I had an excellent stay at the Grand Millennium Beijing. The location is fantastic, making it easy to explore the city, and the amenities provided in my room were impressive. However, there were minor issues with the staff's communication regarding breakfast details and some overpriced dining options. Overall, it was a good experience that I highly recommend.
Rooms
10.0
My room was spacious with a large bed, a comfortable sitting area, and an impressive view of the CCTV tower. The bathroom was well-maintained and had both a shower and a separate bath.
Service
8.0
While some staff were incredibly friendly and helpful, there were instances of confusion with breakfast coverage which required extra follow-up. Overall, the service during my stay was solid.
Location
10.0
The hotel's central business district location was perfect for exploring Beijing, with easy access to the metro and nearby dining options.
Dining
8.0
Breakfast was comprehensive with options catering to different tastes, though some dining experiences could be pricey and did not meet expectations.
Facilities
8.0
Facilities like the spa and indoor pool added to the luxurious feel, although the pool was undergoing renovations. Room service and housekeeping were efficiently managed.
Irving
United States of America,
November
2024
5.0/10
I recently spent four nights at Grand Millennium Beijing, and while the location is fantastic and the rooms are quite spacious and elegant, I was disappointed by the buffet breakfast and customer service. The gym was well-equipped, but the amenities were limited during my stay due to closures. Overall, it's a mixed experience that left me with some high points and low points.
Rooms
6.0
My Superior Room was surprisingly spacious and elegantly designed, but I was let down by the quality of toiletries provided. The bathroom layout was impressive, featuring a separate shower and tub.
Service
5.0
The reception staff were friendly and welcoming during check-in, but I felt the service during breakfast was lacking. Plates were left uncollected, and I was not offered coffee or tea throughout my meal.
Location
10.0
The hotel is perfectly situated in Beijing's central business district, making it incredibly convenient for accessing nearby attractions and shopping, including a mall linked to the hotel and easy subway access.
Dining
5.0
The buffet breakfast was quite disappointing for a 5-star hotel. The selection was repetitive and there were no fresh juices or a variety of tea—this is something I expected given the hotel's standard.
Facilities
5.0
The gym was well-positioned with a great layout, although I was disappointed to find the swimming pool closed during my visit. The services offered were general like room service and housekeeping but lacked in providing consistent quality.
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